Strategies to reduce the number of callers who hang up in your call center One of the key metrics that every customer call center manager should monitor is what is known in English as the „abandon rate.” This refers to the proportion of…
8 inspirational sales quotes to boost your motivation From time to time, we all need a little motivation. In the field of sales,…
Do not deprive yourself of a higher salary: What not to do if you want to earn more If you have certain career ambitions and you want not only to move up the…
The dreaded summer slowdown: How to prevent your sales from dropping during the summer Summer is just around the corner, bringing with it a common and justified…
What to do when your manager is a micromanager Micromanagement, meaning an excessively intense level of control over…
AI skills that every salesperson should possess Artificial intelligence (AI) increasingly impacts our personal and…
Improve your company’s „CX“: Five tips for enhancing your customers’ experience with your company CX, or customer experience, refers to the overall impression clients have…
Do you want to proceed in your career without becoming a manager? Here are four tips Most people want to advance their careers and continue learning. At the…
Have your sales dropped? These four questions can help you identify the cause A drop in sales and underperforming results can be a stressful experience.…
Four signs that show your clients do not trust you Trust is the foundation of every business relationship. Even if you offer…
Four most common reasons why customers leave an e-shop even with items in their cart Your website receives high traffic, users browse your products, fill their…
Three principles that will help you increase your sales in the long term Are you lacking your own sales mentor who would provide you with life and…
Four tips on how to clean and improve your mass e-mail list Do you use mass e-mails as a form of marketing and sales? If so, the…
