8 questions to quickly assess if it's worth spending time on a prospect A good businessperson not only knows when there is an opportunity in front of him or her, but also (even more importantly), when it's not worth spending time on a…
6 signs that your customer service needs improvement Is your system of customer care efficient? Are clients satisfied? It might…
6 proven tips on successfully persuading others The ability to persuade others and get them on your side is essential in…
What to do with a nervous client at a meeting? When we talk about business meetings, we usually assume it is the…
7 most common mistakes in sales Many salespeople end their career even before achieving anything in the…
5 replies to a prospect asking for a discount A discount from the full price of a product can be both a powerful tool of…
4 trends that will dominate customer call centres in 2017 Hand in hand with the development of new technologies, customer service…
Build rapport with a prospect in three steps Unfortunately, many deals do not end well simply because the salesperson…
Every salesperson have downturns. How can you overcome them? A downturn is a common occurrence in all sales professions and in all…
The best phone sales tips from 2016 As 2016 has now ended, there is no harm in going over the best and most…
5 original ways to engage Internet users Internet users are a specific group. For many companies, the difference…
How to recognise you are dealing with a decision maker When you go to eat alone, it usually takes only a moment to decide where to…
Main sales trends for 2017 We offer a preview of the main trends in sales for 2017. We recommend you…
