Is your customer service in ruins? 5 steps towards immediate improvement Have you become a new manager of a dysfunctional customer service team? Or did you find out through a customer survey that your clients are very unhappy with the…
3 best initial phrases for a B2B meeting In many cases, the result of a business meeting is decided in the first few…
4 rules of a modern-day call centre Technology continues to develop, the world is changing, expectations of…
9 simple non-verbal tricks for more success in sales Body language plays a crucial role in human interaction. We usually…
What do you have to do so that people recommend you to others? Client recommendations are one of the best forms of promotion for your…
Four deadly sins of B2B sales In many respects, B2B sales is the same as B2C. Building long-term business…
Put more empathy in your customer service Customer service is largely defined by emotions. Clients call you not just…
Become your company's best salesperson in three months Being capable in sales and being successful in life are goals that have a…
5 things that make salespeople seem unprofessional No matter what your selling style is, whether you are a jovial extrovert…
Marketing in 2017: Ad blocking and customer experience More than 75% of marketers believe that ad blocking, which is becoming more…
What an engaging Instagram post should look like Instagram is one of the children of the modern age and an example of an…
3 neglected yet lucrative customer groups In recent years, there have crystallised certain groups of clients whom,…
6 phases of phone sales and their objectives Telephone sales as a selling technique has gained a very unpopular…
