Everything you can learn about a client before you call them (and how to do it) We all agree that the more information you have about a client before you call them, the better the chances that you'll succeed with your business proposal. You…
Why perfectionism has no place in sales Most people tend to consider perfectionism at the workplace a positive…
The customer is always right. Does this really apply? "The customer is always right" is a well-known saying followed by many…
Is your customer service in ruins? 5 steps towards immediate improvement Have you become a new manager of a dysfunctional customer service team? Or…
3 best initial phrases for a B2B meeting In many cases, the result of a business meeting is decided in the first few…
4 rules of a modern-day call centre Technology continues to develop, the world is changing, expectations of…
9 simple non-verbal tricks for more success in sales Body language plays a crucial role in human interaction. We usually…
What do you have to do so that people recommend you to others? Client recommendations are one of the best forms of promotion for your…
Four deadly sins of B2B sales In many respects, B2B sales is the same as B2C. Building long-term business…
Put more empathy in your customer service Customer service is largely defined by emotions. Clients call you not just…
Become your company's best salesperson in three months Being capable in sales and being successful in life are goals that have a…
5 things that make salespeople seem unprofessional No matter what your selling style is, whether you are a jovial extrovert…
Marketing in 2017: Ad blocking and customer experience More than 75% of marketers believe that ad blocking, which is becoming more…
