Search engine optimisation: 3 trends for 2017 The necessity to keep track of the latest developments and avoid being ousted by your competition applies to IT and the Internet more than anywhere else. Webpages…
Inbound leads: a blessing you need to work on It really is great: someone identified a business problem and found you on…
What makes customer service great? It has been said many times before that for most clients, customer service…
Digital marketing trends of 2017 Collective marketing and influencers Great digital marketers prefer…
5 tips on impressing an investor Let us assume you have an intelligent, innovative idea that, given a…
Why don't prospects show up at scheduled meetings? The main target of many salespeople when they are addressing prospects over…
The main marketing trends for 2017 With the end of the year almost here, it's now an ideal moment to consider…
Overcoming clients' objections in phone sales In any sales interaction, you must remove all doubts of the prospect, both…
3 customer service trends for 2017 What will the year 2017 be like in terms of customer service? What should…
Every sales team should include young people In the vast majority of cases, employers require their potential employees…
Machine learning in content marketing: A blessing, or a threat? Artificial intelligence is a broader term than machine learning. It covers…
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10 best questions for an interview for a position in a call centre Are you a recruiter or a call centre manager?Then it is probably in your…
