The main marketing trends for 2017 With the end of the year almost here, it's now an ideal moment to consider the development in marketing in 2016 and estimate the trends for the following year. What…
Overcoming clients' objections in phone sales In any sales interaction, you must remove all doubts of the prospect, both…
3 customer service trends for 2017 What will the year 2017 be like in terms of customer service? What should…
Every sales team should include young people In the vast majority of cases, employers require their potential employees…
Machine learning in content marketing: A blessing, or a threat? Artificial intelligence is a broader term than machine learning. It covers…
No good salesperson appeared out of nothing What separates business people from other people? What separates good…
10 best questions for an interview for a position in a call centre Are you a recruiter or a call centre manager?Then it is probably in your…
Global advertising expenditure in social media will grow 72% between 2016…
Stress: hindrance or help? Stress is inherently connected to the sales profession. Pressure for…
A view of the future of customer service Within customer care, it is always good to be one step ahead of your…
3 traits of the best sales hotshots With the right mindset, salespeople can turn themselves into genuine sales…
7 tips for writing an e-mail with a business proposal E-mail prospecting has its own specifics. As it is a cheap, quick and…
