Every human interaction has its own set of rules and in this respect phone sales is no exception. In order not to drive a prospect away, you must adhere to the…
Business people often ask what they should say to clients in order to be…
In marketing, know-how is everything. This is why if there are effective…
A contact center's results are very much dependent on who the leader is and…
Sales is the engine of all business. And though telesales might seem…
Negotiating is a process during which it is necessary to find a compromise…
Comments, either public (websites, discussions) or non-public (closed…
Anybody who has gone through a phase of downswing knows the struggle.…
Sometimes a phone call with a client or prospect takes an unexpected…
A good, pro-active attitude on the part of a salesperson is at the core of…
As this is the time of holidays and vacation, many people are relaxing and…
These days, a quality web presentation is an indispensable part of any…
Most of the advice you find on this self-learning server may be applied…