7 most common customer service mistakes With regard to the current competition of companies and products, it is often customer service that decides whether the client will stick to the company or switch to…
4 ways of making your clients feel like part of the company Many companies are unable to make their clients involved in what is…
Several changes in call centre design can improve the agents' performances Have you ever thought about the ways in which our working environment…
4 signals that a prospect is ready to sign the contract Many articles and a lot of professional literature focus, quite logically,…
Use your blog to generate leads Driving leads is what inbound marketing is all about. However, it is a…
How to be different from the competition In virtually all fields, there is such strong competition that it makes no…
Questions you should ask yourself after a failed deal Not all sales end successfully. But as an ambitious salesperson it is your…
5 traits that poor salespeople lack For many people, sales is a profession they end up in when, for whatever…
Selling to young people: 5 basic pieces of advice The young generation uses its money in a way that is vastly different from…
Break the status quo in three steps The status quo is one of the arch enemies of sales. The natural human…
5 tips on selling more to your current customers Selling additional services and products to current clients is an often…
The hidden tricks of non-verbal communication Appealing to a client's emotional perception is at least as important as…
Inside sales: Problem solving is crucial Cloud technology is destroying departmental silos today. Therefore, sales…