What to do when a prospect says: "I want to think about it." Many business meetings, sales pitches and phone calls end this way. Such replies as I need to think it over or I cannot decide right now are often a sign that the…
10 tips for telesales newbies Cold calling is an activity in which salespeople work primarily by phone to…
Essential business etiquette Sales and business, in general, is about knowing the right people, about…
4 types of prospects that you should not waste time on Using time efficiently does not only mean organizng your priorities…
Find out what is behind the prospect's objections One of the crucial tasks of a salesperson, though also probably the most…
Are you not selling? How not to lose confidence From time to time every salesperson goes through a period when they are not…
Four steps towards perfecting VIP customer care Did you know that for most companies the top 20% of their clientele…
Do you often hear "Send me an e-mail"? Learn how to respond Every salesperson who approaches prospective customers by phone has heard…
Getting past receptionists: How to reach the decision-maker over the phone There is a very apt sales term in English gatekeeper a receptionist,…
5 phrases to avoid when dealing with customers Do you want to discourage customers once and for all? Then do not respond…
5 tips on how to close deals faster We live in a rapidly changing world and the old saying that time is money…
If you want your company to be successful, you have to create a successful…
3 tips on how to sound natural over the phone Has this ever happened to you that you answered the phone and you know that…
