Is the client profitable or not? By definition, the aim of any enterprise and any company is to find the ideal ratio between the costs of production/service provision and the profit from customers.…
Excellent customer service and creating a quality brand There is a term in English that has started to be used by professionals in…
How to avoid the most common price negotiation mistake Do you know the most common mistake salespeople make when negotiating…
Do you know your numbers? 3 methods of sales performance analysis To be a successful salesperson, you have to constantly audit your own…
Meet the typical client of the near future Society keeps changing. Marketers, salespeople and customer service…
10 habits that will make you look more professional What does being “professional” mean? The basic prerequisite is…
Stop stressing out; or, 7 ways to cope with stress Stress can affect anybody both employees and their employers, small- and…
A second chance: How to contact a prospect that rejected you in the past While for many people, the source of new contacts and new prospects may…
The specifics of an affluent clientele: Sales and customer service Dealing with rich customers often makes salespeople uneasy. Whether you are…
4 most common excuses salespeople use that obstruct their success Working in sales can be stressful. Virtually every salesperson has to rely,…
5 ways to successfully handle the unreasonable requirements of a demanding client Fortunately, the saying The customer is always right is not true if it…
How to ensure customer loyalty In the uncompromising competition which exists in virtually all fields of…
Should you give a discount or not? Ask yourself these 4 questions Discount. The magic word that Czech customers like to hear. A common…
