4 examples of putting empathy and authenticity into your communication with clients Building a sense of mutual rapport is crucial in creating a bond between a company representative and clients. Trustworthiness and empathy are also essential, from a…
Seven strategies of client retention Finding a new client costs, on average, five times more money and effort…
Non-traditional tips on fighting stress and having a positive attitude throughout the day Every job is stressful but if your work in business and sales you might get…
Four statistics that show how important emotions are in clients' decision-making A successful business person must know how to work with the emotions of…
Learn to write e-mails that engage prospective clients There are a number of ways of approaching a prospect. One of the…
Why you shouldn't underestimate the connection of customer service to sales Many companies have different departments for customer service and sales.…
Failure is part of business, and it only depends how people react to it.…
3 steps towards a successful and effective team A team leader is responsible for the overall results of the team, as well…
Clients are used to asking about the price, it's almost the first thing…
Six toxic thoughts that prevent you from achieving success Success in the sales sector requires hard work, determination and the…
Five successful start-ups and their attitudes towards customer service New companies that are just starting out don't have the advantages that…
How do you sell an expensive product? Sales techniques differ very much if you are selling the cheapest product…
Four types of people you encounter in B2B sales B2B sales is specific in many ways. One of the things that makes it…
