There are myths about everything, and customer service isn't an exception. Some of these myths are so toxic that they can be quite fatal, not only for customer…
„Mystery shopping“ and other non-traditional ways of improving customer service Who wouldn't want loyal clientele? Getting a large number of new customers,…
A smile: the most powerful sales weapon Making clients like and trust you and your company are among the most…
The most common objections of prospects and how to react to them The ability to handle the objections of prospective clients is essential in…
Five rules of introducing a new product to the market There are only few things harder in business than selling a new product.…
Teams that communicate with clients over the phone require constant…
How to get more customers in 2019 Every business needs specific goals and business plans. A good target might…
Four steps to closing deals faster in your team One of the main obstacles to a sales team's success is a long sales cycle.…
Presentation to investors: 9 things you must mention A special type of selling is presenting a product or project to investors.…
4 common managerial mistakes that lead to bad team results A team leader must make decisions for the whole team every day. Some of…
Three traits that must be evident from a salesperson's CV Are you applying for a sales position? Keep in mind that, contrary to…
Get a client of your dreams in three easy steps Every salesperson should try to get the best and most lucrative clients.…
4 signs that you're in too low of a position We all have different ambitions. Some people are very ambitious by nature,…
