Three things that turn your one-time clients into long-term ones The goal of a salesperson shouldn't be just to look for new clients, but also keep them in the long term. A loyal clientele is a source of new orders, it doesn't…
The advantages of a heterogeneous business team Business managers often look for new team members that will “fit in” with…
E-commerce: Getting it right One of the biggest pitfalls of e-commerce is that there is no guarantee…
One of the best, and yet cheapest ways to address a large mass of potential…
How to earn a client's trust over the telephone When a business person or a customer service agent communicates with a…
6 tips on how to conduct assessment meetings with business team members Among the obligations of a business team manager is to communicate with…
Five fears that every salesperson must be able to overcome Sales and being successful in business have a lot to do with the…
Learn to detect signals that a client is planning to leave There might be a number or reasons for a client's decision to leave you and…
Customer service that will make clients love your company As it has been said many times on this website, customer service is…
5 tips on how to support creativity in your sales team Every company benefits from creativity. These changing times don't favour…
6 tips on building a quality network of contacts A business person is not defined only by their successes and sales, but…
Four lessons we can take from the Family Frost ice cream trucks When millenials hear Family Frost, it reminds them of childhood: the yellow…
How to convince a prospect to take the plunge and make a decision Sales beginners often fear strict rejection by a prospect because they…
