4 resolutions for contact centres for the year 2019 A new year has begun and it's time to work on resolutions for 2019. When it comes to contact centres, here are four resolutions that you should try to keep this…
The success recipe of the founder of the Nike company There are only a few brands that have been able to grow and profile…
Five tips on how to create successful content marketing Content marketing, creating texts of valuable information that are used to…
Seven pieces of advice to salespeople who are new to sales Are you new in the sales business? Have you never done selling before, and…
5 steps towards preventing your digital marketing campaign from disappearing Marketing keeps moving into the digital world, which offers many…
Why do successful people have to know how to relax? To be the best and the most successful means you also need to know how to…
Four tips on what a chat between a company and a client should be like Customer service is continuously evolving. Among other things, there are…
5 tricks to make a client decide quickly Every salesperson has had this experience. A meeting doesn't go as well as…
Four lessons for B2B sales you can get from the request for the new Amazon headquarters Amazon, whose owner Jeff Bezos is currently the richest person in the…
Five tips on creating an effective blog for your business A blog is a great tool for getting new clients to visit your website and…
How to delegate work correctly Delegating work isn't something just for managers, but also a task for…
Fear – the no. 1 obstacle to success in business Fear is a natural reaction to situations that are unknown to us or that are…
Six personal qualities every customer service agent must have The work in customer service is specific, and it requires special skills…
