Robots will not replace a human in customer service, nor will a pandemic change that In recent months, the market has seen a huge increase in the use of digital and automated customer service channels. The conclusions of a number of studies show that…
Traditional media are not dead, focus on an optichannel strategy We followed the data even before digital marketing appeared and analysis…
5 reasons why your site sabotages the success of your ads on Google You have read all the instructions. You've spent countless hours on…
COVID-19 is changing the purchasing behavior of your target customers "We live in unprecedented times." This is probably a sentence you have…
5 ideas for a personalized customer experience Companies are increasingly focusing their attention on a great customer…
No, now is really not the time to cut your customer experience budgets Is your organization reducing investment in customer experience programs…
Acquisitions vs. retention: What is worth investing in more? Acquiring new customers and maintaining existing relationships are both key…
5 strategies for effective lead generation Many companies are looking for quick and easy ways to reach new prospects…
5 things that hinder the productivity of your content marketing Because many marketers are working from home nowadays, it is often…
Do you write direct e-mails? Use psychology to create them Most marketers are well aware of the power of direct marketing today. In…
Prepare your online marketing strategy for the impending recession One of the worst economic downturns in recent history awaits us. Companies…
Build a quality acquisition marketing plan based on your data Most marketers are blind. They produce content and news and hope that there…
Artificial Intelligence and Customer Retention: Where to begin? Statistics show that acquiring a new customer can be five to twenty-five…
