12 best practices to increase the level of your client services (2/4) Customers expect companies to continuously improve the level and availability of service. The pressure on customer centers and call centers is increasing, and…
12 best practices to increase the level of your client services (1/4) Customers demand an ever-improving level and availability of service. With…
Content marketing is growing in importance Between March and April of this year, the e-commerce industry grew as much…
Survey: Three Challenges in Coaching Sales coaching is a very good foundation that sales managers can give their…
3 ways to improve sales forecasts when the future is unclear When business pressure is high, sales teams may lose track of further…
80 marketing tools for every type of business (and budget) In the world of marketing, new tools, tips, tricks and trends are…
10 variables to help you better profile customers and map their path You need to map the customer's path accurately in order to really…
6 ways COVID-19 changed omnichannel marketing The ability of organizations to successfully exploit marketing channels…
Marketers underestimate the role of creativity in the effectiveness of campaigns New research by Kantar has found that marketers overestimate the impact of…
How can brands double their ROI from influencer marketing? Influencer marketing has the potential to offer great efficiency and return…
TikTok has a new guide to help brands make better use of its tools The new Tutorials platform provides lessons on how to use different tools…
Three tips for dealing with clients in the transition to the "new normal" Very often you don't hear from clients what you have done well, but you…
Brian Tracy: How to be a successful distance trader The number of companies offering telework to employees has increased by…