Basics of dealing with an angry customer From time to time, every salesperson or customer service representative encounters an angry customer. Though you should do your best to try to prevent such…
6 tips on how to motivate customer service employees and have happy customers Engaging company employees that are in direct contact with clients is the…
Can too much sales experience be bad for you? It is true for virtually all types of activities and all professions that…
Four basic rules of selling in a time of crisis It seems that critical situations will not cease to affect us. After the…
Three examples of how not to start a conversation with a prospect during telesales The introductory sentence of your phone conversation with a prospect is the…
Stop being a talkative salesperson and start listening to prospects instead There are still too many salespeople who think about what they should say…
Mistakes that keep you from fulfilling your full sales potential Successful sales is a sort of magic. Even if you have everything it takes…
Tips on how to get a loyal clientele What is the key to building a large, long-lasting, loyal clientele? A good…
Five fatal mistakes in sales Every salesperson makes a lot of more or less serious mistakes in their…
Four techniques that will help you increase the average value of your sales Is the average value of your sales too low? Would you like to sell the more…
Five traits of a prospective client you should not waste your time on A good salesperson should be able to tell whether prospects are worth their…
5 steps to get a prospect to buy during a meeting Though many of us believe that we make decisions solely based on rational…
Have your sales results fallen? 5 tips on what to do about it Failure has always been a part of sales. Every salesperson has, from time…
