Four rules of successful communication with a client Efficient communication is essential both in interpersonal relationships and in relationships between customers and company representatives. Good communication helps…
“Small talk”, or “informal chat”. How to use it during an interview with client In many sales manuals and books, you can often read that you should not…
Are your sales results bad? It may be a problem with the quality of your leads Sometimes less is more. When it comes to leads, the „quality beats…
Four questions that you should ask during a meeting with a B2B client Even though „business-to-business“ sales has a lot in commong with B2C…
Five tips on how to improve your sales results quickly Do you want to improve your sales performance? Are you going through a…
Four characteristics of efficient customer service Customer care plays a key role in customer satisfaction and loyalty. It…
What should an e-mail proposal look like? Communication via e-mail has its own specifications. It's cheap, quick and…
If a prospect stops communicating, or How not to let a sale “fade away” A lot of sales pitches do not lead to a sale simply because the prospect…
Salespeople often overwhelm clients with information. Why is it crucial not to do that? Have you ever had the experience of having a meeting with a prospect who…
Segues that will help you get to the close during a sales meeting If a sales meeting is going as it should, you have made a sufficient needs…
3 tips on how to turn a one-off client into a loyal one Finding a new client costs on average five times more than keeping a…
4 basic character types of clients (and how to work with them) Every single business case is individual and it must be dealt with as such.…
Fatal mistakes in writing e-mails (either to clients or colleagues) Despite numerous communication channels being available, a large portion of…
