Satisfaction questionnaires: A useful insight into the efficiency of your customer service Continuous research regarding the satisfaction and experiences of the clientele should be part of every quality customer service. The customer care strategy and…
Four basic personality types of clients and tips on how to approach them These days, universal solutions which are the same for everybody are no…
Stellar salespeople are great negotiators. Three steps to learn the art of negotiation The art of negotiation is the keystone of business. If you are talking to a…
The most important characteristics of a successful salesperson? Persistence and immunity to failure There are many lists of the most important personal traits of successful…
Do you want to close a deal with a prospect? You must have the meeting under control at all times There are many reasons why you, the salesperson, should take the control of…
In order to close a a deal with a client, you must gain their trust. Five tips on how to do that It seems simple. If the client does not trust you, he or she will most…
How to make customer service great: Four basic rules you need to follow in customer care Customer service keeps changing with the expectations and requirements of…
What do prospects most dislike about salespeople? How can you avoid these bad habits?? Many people who are annoying to the people around them are not aware of…
Four types of clients: What do they expect from customer service? Dealing with customers in customer service can sometimes be frustrating…
How to avoid giving the impression of a pushy salesperson, and seem like a professional consultant that clients can trust Clients often subconsciously see salespeople as unethical, using methods…
Did a prospect reject you? Five ways to turn failure into opportunity Failure has always been a part of business. We can say that it applies to…
5 ways to show a prospective client you respect them Respecting a prospect should be automatic in every sale. This is why it is…
Why you shouldn't avoid unpleasant topics during a meeting with a prospective client Does it happen to you that a meeting with a prospect seems to be going…
