If we are to empathize with the target group, we must first be able to look at ourselves from a different perspective. In PR this is even more so, because this field…
How to deal with unhappy customers? When a customer is not happy, they respond in one of three ways: They…
Digital Marketing Trends for 2013 What to expect in digital marketing in 2013? That is what the analyst…
The holiday period proves the best in B2C, if your customer service really…
E-mail has its permanent place in marketing and PR. In addition, it is also…
Don't make reporters angry when you call Journalists tend to be very busy and their phones are ringing all day long.…
Implementation of CRM in a company is similar to starting the New Year with…
Journalists get a lot of emails every day, hundreds of phone calls and…
5 most common mistakes in customer service During the pre-Christmas period, companies are busy with crowds of…
Beware of common business blogs mistakes A blog is probably the most effective tool of digital marketing. New…
5 steps in implementing the sales strategy Sellers tend to be individualistic, free-thinking people. Therefore,…
15 tips to improve engagement on Facebook During 2012 there have been several changes on Facebook. With regard to…
2 basic rules of brand definition Brand is a tool to communicate. But how to correctly define a brand, so…
