Advice concerning sales, business, and customer service is often confined to new customers. Success is often measured in the number of customers contacted, acquired …
How to talk to people according to the four basic temperaments According to doctors in Ancient Greece, humankind can be divided into four…
The basic sins on social media are described quite often. Now, the portal …
Top reasons why customers are not loyal The aim of every company is to build a strong, loyal client base consisting…
What our body language says about us Non-verbal communication, gestures, eye movement, face expression, posture,…
The CustomerThink server presented the results of a survey taken by Sales…
The art of a proper handshake A handshake is something we very often do not even think about, even though…
Product success is influenced by many factors, not all of which can be…
New findings in behavioral economics Behavioral economics is a discipline that studies the influence of…
A good tweet should be engaging, and include hashtags and a hyperlink. All…
How to benefit from customers' complaints Even today, with social networks, online help-desks and webpages, many…
History is repeating itself and a comparison with the beginnings of e-…
Banner advertising is a great medium for targeting and retargeting on the…