How to benefit from customers' complaints Even today, with social networks, online help-desks and webpages, many people rely on call centers when trying to get answers. This applies especially to…
History is repeating itself and a comparison with the beginnings of e-…
Banner advertising is a great medium for targeting and retargeting on the…
How to deal with a decline in sales The best advice on how to face a downswing in sales stats is not to get…
Every business need a quality website because nobody can be available 24…
The server of the British magazine Business Matters published a list of…
Social media are spontaneous environment, so this finding may seem…
For many companies, successful prospection of new clients is an existential…
The best advice is often wrong. And the same goes for social media advice At the beginning of your career you get a lot of advice, read the…
Emotional perception of customers Certainly, every salesman acknowledges the fact that logical argumentation…
Certainly it is the best to address the media directly, but it is not…
Tips for a chief customer officer The chief customer officer, or CCO, is a person whose task is to ensure…
Modern marketing is all about information, and there is too much…
