Use chat and get loyal customers Well-handled, efficient interaction with customers is essential in top-quality customer service and, consequently, in client retention. Surveys show that when…
You already know that you should be on Google+. It is good for SEO, new…
What to do when you hear "I am not interested" The client not being interested is a problem that you have to be able to…
B2B: Behave like the person you want to talk to If you want to be successful in B2B, you need to aim high and talk to…
The only disadvantage of e-mail marketing is that it it will not surprise…
What lies behind price objections "It's too expensive." This is one of the most frequent objections that…
Researchers in Norway tested what marketers are trying to find for years:…
3 steps to closing sales faster Being able to work faster means increasing the efficiency of work…
If you analyzed profiles of your fans, you'd probably find that they like…
9 questions a customer service manager should ask him-/herself 2014 is here and the New Year's resolution of every customer service…
5 sales professions on the rise As long as entrepreneurship and businesses exists, a sales force will be…
On Valentine's Day 2007, a JetBlue aircraft remained frozen on the runway. …
How a first-time buyer is made into a loyal client From a purely statistical point of view, the chance of losing your customer…
