Tips on how to exploit the full potential of LinkedIn As success in sales, and business in general, is a lot about who you know and what hands you have shaken, LinkedIn is an ideal platform to develop your personal…
How (not) to speak about your competition How should you speak with prospective customers about your competition?…
6 most common mistakes during business meetings It is not always possible to close a deal and sometimes there is just no…
What to do when a prospect says: "I want to think about it." Many business meetings, sales pitches and phone calls end this way. Such…
10 tips for telesales newbies Cold calling is an activity in which salespeople work primarily by phone to…
Essential business etiquette Sales and business, in general, is about knowing the right people, about…
4 types of prospects that you should not waste time on Using time efficiently does not only mean organizng your priorities…
Find out what is behind the prospect's objections One of the crucial tasks of a salesperson, though also probably the most…
Are you not selling? How not to lose confidence From time to time every salesperson goes through a period when they are not…
Four steps towards perfecting VIP customer care Did you know that for most companies the top 20% of their clientele…
Do you often hear "Send me an e-mail"? Learn how to respond Every salesperson who approaches prospective customers by phone has heard…
Getting past receptionists: How to reach the decision-maker over the phone There is a very apt sales term in English gatekeeper a receptionist,…
5 phrases to avoid when dealing with customers Do you want to discourage customers once and for all? Then do not respond…
