The specifics of an affluent clientele: Sales and customer service Dealing with rich customers often makes salespeople uneasy. Whether you are in B2B or B2C sales, business interaction with affluent clients has its particularities…
4 most common excuses salespeople use that obstruct their success Working in sales can be stressful. Virtually every salesperson has to rely,…
5 ways to successfully handle the unreasonable requirements of a demanding client Fortunately, the saying The customer is always right is not true if it…
How to ensure customer loyalty In the uncompromising competition which exists in virtually all fields of…
Should you give a discount or not? Ask yourself these 4 questions Discount. The magic word that Czech customers like to hear. A common…
How to write mass e-mails E-mails are an irreplaceable means of marketing and sales and it is free.…
When clients only care about the price; or, Czech problem no. 1 When deciding about a purchase, for virtually all clients the price plays a…
Follow these 10 rules and gain respect of people around you Do you want people to respect you? Do you want them to be interested in…
What a sales training should not look like Training for the business staff can be a valuable investment of resources…
How to convince clients to leave your competitors and switch to your company A typical sales situation is when a salesperson offers a product to someone…
What to do if you hear "It is too expensive" from your client Objecting to price is as old as sales itself. But today we have several…
7 deadly sins of sales In all honesty, salespeople generally do have a bad reputation. When people…
How to utilise your strengths in sales Although there are many generally applicable rules about what salespeople…
