5 steps enabling you to resolve any customer complaint Regardless of whether it is an internal or external customer, you need to gather information and seek the actual cause of the problem. So get in touch with the…
Advantages of longer sales cycles; or, Why you should take your time selling The shorter a sales cycle takes, from the moment of first contact with the…
The key to customer satisfaction: Employee engagement The level of engagement of company employees that are in direct contact…
4 rules for creating a successful loyalty programme As the EyesOnSales server informs, the Starbucks chain recently launched a…
Risks that stem from too much sales experience In virtually every human activity and in all professions, experience and…
4 steps towards improving how customers see your brand There can be quite a difference between how you see your brand and how…
Sell more: 3 tips for small and starting businesses Being a small business salesperson often with neither large financial…
3 things you should not say during a sales phone call The introductory sentence of your phone conversation with a prospect is the…
Keystones of a successful sales team A success in sales starts with building a quality team. Not everybody can…
15 everyday habits that make a good businessman Millions of people go to work every day but a relatively large number of…
Phrases that will make you more popular among your colleagues Put simply, one might say that sales is about nothing more than talking to…
6 phrases that will help you sell more The client decides whether to buy from you during the first meeting. Often,…
What you can do during the low season Each business area has its low season. During this time of year, every…
