7 movies every salesperson must see As this is the time of holidays and vacation, many people are relaxing and catching up on culture. So why not do something pleasant and useful at the same time by…
10 questions you must ask before you start preparing your new website These days, a quality web presentation is an indispensable part of any…
Commodity market is very sensitive to quality Most of the advice you find on this self-learning server may be applied…
5 tips for making a script for call center agents Why are scripts for call center agents important? Because they can…
4 tips for retaining clients which really work In most cases, retaining a client is simpler, cheaper and less time-…
4 tips on making good decisions quickly In business we're often faced with a decision that must be made…
5 problems that will definitely drive a client away Gaining clients is one thing; retaining them is another. The former can be…
3 lessons learned from unsuccessful marketing campaigns Thank goodness for the mistakes made in the past by less successful…
4 things you must never say to a client The client-salesperson relationship has its rules and making a professional…
5 tips for creating an effective newsletter In an age of social networks and direct marketing, the good old e-mail…
4 cases where it is not worth closing a deal Every salesperson has experienced a client who, after a while, makes the…
Do you know when it is time to ditch a customer? Most sales literature and training focuses on techniques used in the…
Steve W. Martin is an American coach, author and lecturer at the University…
