7 basic questions for a needs analysis A needs analysis is the first and most important step towards a successful sale. Only if you know in detail what a client demands, needs and what he or she has been…
Why it is more profitable to take care of existing customers rather than getting new ones Tips to improve both marketing and sales mostly confine themselves to how…
How to treat the modern customer Today´s average customer differs from customers of not long ago: the fast-…
How to make sure that clients actually come to meetings Whether you are arranging the first meeting with a client where you plan to…
A question for salesmen: Do you talk too much? Too many salespeople assume that the more information they provide the…
The key to success: Learn how to listen better A good salesperson must also be a good listener. The better you listen to…
Get a lost client back The loss of an important client is always bad news and money is not the…
How to increase the value of your product in the eyes of the prospect An objection to the price of the product is probably the most common…
Every salesperson has experienced a customer who did not pay their invoice…
A step by step guide to the first five minutes with your client You have only one chance to make a first impression. The same goes for the…
How to behave on a networking event It does not matter whether it is an organized activity or an informal…
E-mail continues to be a very effective marketing tool. The number of…
In late January, Facebook announced that it will soon be possible to add a…
