15 tips on how to reduce the average length of phone calls in your call center The CallCentreHelper server presented tips on how to significantly increase the efficiency of your call center by shortening the average timespan of phone calls.…
Trends in customer service 2014 Because of the rapid development of technology, companies, in their fight…
10 ways to surpass client expectations The Call Center Helper server contacted seven professionals in customer…
Use features of gaming in customer service It is already well-know that there is no direct correlation between…
Top reasons why customers are not loyal The aim of every company is to build a strong, loyal client base consisting…
The CustomerThink server presented the results of a survey taken by Sales…
New findings in behavioral economics Behavioral economics is a discipline that studies the influence of…
How to benefit from customers' complaints Even today, with social networks, online help-desks and webpages, many…
The server of the British magazine Business Matters published a list of…
Emotional perception of customers Certainly, every salesman acknowledges the fact that logical argumentation…
Tips for a chief customer officer The chief customer officer, or CCO, is a person whose task is to ensure…
The best 20 tips for telemarketers According to the Salesopedia server, the following twenty pieces of advice…
Do you think that a guaranteed recipe for successful marketing cannot work?…
