New findings in behavioral economics Behavioral economics is a discipline that studies the influence of emotional, social or cognitive factors on the economic behavior and perception of the individual.…
How to benefit from customers' complaints Even today, with social networks, online help-desks and webpages, many…
The server of the British magazine Business Matters published a list of…
Emotional perception of customers Certainly, every salesman acknowledges the fact that logical argumentation…
Tips for a chief customer officer The chief customer officer, or CCO, is a person whose task is to ensure…
The best 20 tips for telemarketers According to the Salesopedia server, the following twenty pieces of advice…
Do you think that a guaranteed recipe for successful marketing cannot work?…
Do you want to provide good customer sevice? Be decisive, it helps If you provide or sell a service, you probably have a need to explain…
How to overcome the fears of calling unknown people Cold calling is a term which is used in marketing for the practice of…
Customer service professions in the near future Customer service has been in a state of flux lately. Internet and…
The most common reason for losing a potential customer is letting him or…
Telemarketer's Ten Commandments The server CustomerThink.com published ten commandments that should be…
Ways to a better customer service In today's competition of companies, the client's satisfaction with…
