When we are starting out, we usually accept any and all clients. But after some time, we find out that not everyone is worth keeping. Exhaustion caused by…
How can you achieve success in cold calling? <p">When cold calling is the first contact with your prospect, it can…
How to say "No" to a customer In sales, it is important to comply with your customer´s wishes, to be able…
Salespeople are interested only in themselves? Oh, come on! In an article on the sellingprof.com website Kendra Lee, a top U.S. sales…
Introverted salespeople Introverts do not live in complete isolation; they are, however, rather…
5 tips on how big companies can be more responsive to clients needs Understanding specific client needs is essential in any customer-company…
Five mistakes in phone sales When selling through phone, there is only one tool you can use to engage…
Achieve personalized B2B customer serivce Customer service is a term that is primarily used in connection to…
9 tips on how to achieve customer satisfaction Customer satisfaction is essential to the loyalty of your clientele. The…
Customer service and clients' demands in numbers Time and efficiency are key factors of customer service. If the client is…
What do companies with excellent customer service do differently? The CustomerThink server, which specializes in customer service, brought…
Use chat and get loyal customers Well-handled, efficient interaction with customers is essential in top-…
9 questions a customer service manager should ask him-/herself 2014 is here and the New Year's resolution of every customer service…
