Use chat and get loyal customers Well-handled, efficient interaction with customers is essential in top-quality customer service and, consequently, in client retention. Surveys show that when…
9 questions a customer service manager should ask him-/herself 2014 is here and the New Year's resolution of every customer service…
On Valentine's Day 2007, a JetBlue aircraft remained frozen on the runway. …
How a first-time buyer is made into a loyal client From a purely statistical point of view, the chance of losing your customer…
Monitoring the performance of your call center employees is not just about…
How to throw your customer feedback away Most companies want to know what their customers think. Therefore, they…
6 tips on how to achieve ideal customer service The Salesopedia server has recently published a list of six tips on how to…
Imagine that you are travelling to the same hotel for the fourth time this…
Every advice says that you are yourselves on social media, and therefore…
Innovative tips on how to engage your customers Customer service is a long-term dedication. The customer needs to feel that…
There are always several ways to say the same thing. It is the task of the…
You have a beautiful website up and running, so why should it not be…
5 things to do after you close a deal Your role of a salesperson does not end with the client signing the…
