Marketing – HR news

Get rid of the fear of cold calling

Cold calling, which is the first telephone contact with a new client, is a stressful activity for many salespeople. They usually fear rejections or customers'…

4 common sales mistakes and how to avoid them

Even experienced salespeople often make mistakes dealing with customers…

Článek v rámci předplatného Do you know how to deal with customers' complaints?

Many salespeople are afraid of customers' objections, which they regard as…

Acquire more customers and promote your business

Can you attract at least some of your competitors customers? The market is…

Článek v rámci předplatného 3 situations when you should resist the temptation to lie to your customer

Salespeople need to have good reputations. Lying to your customers will…

How to increase your credibility in front of customers

The way you sell is often more important than what you sell. The…

Why to use videos during selling

Video has a large influence on people. YouTube is one of the most visited…

Článek v rámci předplatného Turn your satisfied customers into those who will sing your praises

Your customers' opinions are powerful tools for your business. Their…

Článek v rámci předplatného 5 ways to thank your clients

Customers are the most valuable part of your sales career. You probably…

Článek v rámci předplatného Dealing with customer mistrust

If at the end of business negotiations you hear the word "no", it may be…

What not to say during the client call

During a phone call with a client, you should avoid certain types of…

3 things you should never say to your client

You have to behave very politely to your client. You must use the…

Richard Páleník

Our Customer our Master. Finally?

This slogan, in our latitudes, ceased to be valid with the disappearance of…

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