 5 basic tips for those who sell over the phone
   5 basic tips for those who sell over the phone  Cold calling is not the most effective sales method. Nonetheless, it still has its place in sales and can teach sales newbies many techniques they can use in the…
 
    4 tips on deepening the client-company relationship
   4 tips on deepening the client-company relationship  These days, clients are just one mouse click away from switching to…
 
    3 ways of pre-empting angry clients
   3 ways of pre-empting angry clients  An angry client who is screaming at a receptionist or at another company…
 
    3 tips for having fewer dissatisfied customers
   3 tips for having fewer dissatisfied customers  There are many tips on how to deal with an angry customer. But following…
 
    8 simple ideas of improving the call center environment
   8 simple ideas of improving the call center environment  It doesn't matter if your call center engages in customer service,…
 
    Turn a one-off client into a loyal customer
   Turn a one-off client into a loyal customer  Bringing new clients to your company is both good and necessary. But it…
 
    5 basic things that will keep your clients from leaving
   5 basic things that will keep your clients from leaving  There is no simple guide on how to be successful among your competition.…
 
    8 new tips for those who sell over the phone
   8 new tips for those who sell over the phone  Just like other types of sales, selling over the phone is constantly…
 
    6 steps to creating a customer-centred corporate culture
   6 steps to creating a customer-centred corporate culture  What is the ultimate goal of customer service? To create a corporate…
 
    "We do not have money due to the crisis." What is your answer to this excuse?
   "We do not have money due to the crisis." What is your answer to this excuse?  There are multiple opinions as to whether the world's economy is going…
 
    6 ideas for making a good impression on a client
   6 ideas for making a good impression on a client  It's no surprise that the outcome of a sale and customer satisfaction…
 
    3 steps towards happy customers
   3 steps towards happy customers  What is the key to building a long-lasting, loyal, large client base? A…
 
    How can you engage a client who already has a supplier of your services?
   How can you engage a client who already has a supplier of your services?  "Thank you but I am not interested because I already have what you are…