Customers demand an ever-improving level and availability of service. With regard to these demands, the pressure on customer centers and call centers is growing,…
Between March and April of this year, the e-commerce industry grew as much…
Sales coaching is a very good foundation that sales managers can give their…
When business pressure is high, sales teams may lose track of further…
In the world of marketing, new tools, tips, tricks and trends are…
You need to map the customer's path accurately in order to really…
The ability of organizations to successfully exploit marketing channels…
New research by Kantar has found that marketers overestimate the impact of…
Influencer marketing has the potential to offer great efficiency and return…
The new Tutorials platform provides lessons on how to use different tools…
Very often you don't hear from clients what you have done well, but you…
The number of companies offering telework to employees has increased by…
If you have ever recruited candidates for sales positions, you may have…