How to communicate bad news Are you going to raise prices? Or will you restrict services? Do you have another bad news that must get out? If you are responsible for communication, you may use…
What customers value the most Customers do not care only about product price. They want added value…
Don't lose your angry customer Sooner or later it just happens: Something goes wrong and it makes your…
Pro-active approach increases customer loyalty Relationships with customers can be enhanced by a firm's pro-active…
All analyzes confirm that e-commerce is a great opportunity for B2B and a…
LinkedIn is a social network dedicated to professionals in their fields. It…
5 simple strategies for (starting) sales people Selling is like a journey. If a customer does not soon understand your…
A landing page is one of the means to convert leads into customers. They…
Do you not feel qualified enought to start social marketing, so you have…
How to manage work in a call center Working in a call center is very stressful. That is why British magazine…
In an article written for Forbes magazine, social marketing specialist…
One press release for various reader groups Although press releases are read by many diverse audiences, they are…
Must-do's for an effective communication on social media To succeed in today's competition for customers, you can't do without…
