Marketing – HR news

What not to say during the client call

During a phone call with a client, you should avoid certain types of behaviour and saying certain things. Never say that you do not know, it is better to say that…

3 things you should never say to your client

You have to behave very politely to your client. You must use the…

Richard Páleník

Our Customer our Master. Finally?

This slogan, in our latitudes, ceased to be valid with the disappearance of…

5 reasons why cutomer does not respond your messages and how to deal with it

Leaving a voice mail message may seem useless to some salespeople because…

Improve customers' experiences with you

One of the most important requirements for business success is elevating…

Not every customer is worth your effort

Most salespeople are grateful for every customer. Some customers are worth…

Článek v rámci předplatného Seven steps to fair and successful selling

If you want to be a successful salesperson, you have to be fair and open to…

Článek v rámci předplatného 3 suitable situations to compliment a customer

Compliments may improve your sales. But beware: insincere compliments can…

4 ways to get to know as much about your customers as possible

The best way to be successful in sales is to know as much as possible about…

5 examples of customers behavior when it is better to leave

Are you thinking about withdrawing from your cooperation with any of your…

Is there any use of scripts while calling?

Are you considering using scripts in your customer service? Server…

Článek v rámci předplatného 5 ways to improve customer service

Do you want to be one step ahead of your competitors? Then remember an…

Článek v rámci předplatného 6 ways how to behave if a prospect is satisfied with his supplier

Does it sometimes happen to you that a customer rejects you by saying he is…

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