5 phrases to avoid when dealing with customers Do you want to discourage customers once and for all? Then do not respond adequately to their questions or do not take their problems seriously. Customers need to be…
Freshen up your approach to sales Spring is coming, so it is good to freshen up your selling strategy and…
Even the best customers can get into financial problems from time to time…
5 reasons to attend trade fairs Do you think about whether or not to attend trade fairs? They have their…
Make business travel as effective as possible Business travel is an effective way of cooperating with new clients,…
How to recognise whether your gifts have a positive impact Do you give your clients Christmas gifts, or other gifts, but do not know…
Keeping existing customers is much cheaper than acquiring new ones. Every…
5 situations that tell you it's time to break off cooperation with a client Do you have a bad feeling about cooperating with a client? There can be …
Create truly personalized offers Research shows that "classic" personalisation in sales does not meet the…
Do you want to know the customer service trends for 2015? The main trend is…
Do you have problems with getting referrals from your customers?…
If you want to be successful in selling, you need to have a customer-…
How to create quality customer service In order to be successful in selling, you need to have quality customer…
