Timing phone calls: How to do it To most salespeople, communication over the phone plays an important role in their prospecting activities. Many salespeople also adjust the time they make phone…
5 things you must do at the end of a phone call with a client Phone sales has its own specifics, given by the limitations of remote…
7 ideas for a better call centre Working in a call centre can sometimes be tedious, mentally challenging and…
Do you follow telesales etiquette? Every human interaction has its own set of rules and in this respect …
9 ideas for improving a call center's performance A contact center's results are very much dependent on who the leader is and…
6 tips for sellers over the phone Sales is the engine of all business. And though telesales might seem…
Sometimes a phone call with a client or prospect takes an unexpected…
5 tips for making a script for call center agents Why are scripts for call center agents important? Because they can…
Do not ask clients if they have a minute for you It is a typical question that we hear, in various forms, repeatedly in…
5 basic tips for those who sell over the phone Cold calling is not the most effective sales method. Nonetheless, it still…
8 simple ideas of improving the call center environment It doesn't matter if your call center engages in customer service,…
8 new tips for those who sell over the phone Just like other types of sales, selling over the phone is constantly…
"We do not have money due to the crisis." What is your answer to this excuse? There are multiple opinions as to whether the world's economy is going…
