How to deal with unhappy customers? When a customer is not happy, they respond in one of three ways: They suffer in silence. The next time they should buy the same product or service, they will have…
5 steps in implementing the sales strategy Sellers tend to be individualistic, free-thinking people. Therefore,…
Why do you fail to close? Debbie Allen in Sky Rocketing explains that if you fail to close the sale,…
Jill Konrath is the author of bestselling books on selling. This time she…
Something does not go right on your client's side, and they accuse you…
6 lies which "the experts" tell Sales training is one of the most demanded by companies. It's a big…
Have you ever thought that dogs are much better equipped for a sales job…
How do you build your positive sales image Accept responsibility for your own actions. When something goes wrong,…
"I was surprised that you have not heard about the product." It's like…
Do you know why your sales people close less sales then you would expect…
How can firms strengthen customer orientation? Most business owners would agree that a strong customer focus helps to…
If a customer is too demanding Once in a while there is a client with whom you have a lot more trouble…
12 basic elements of professional communication Everyone knows that there is only one first impression. Not always,…
