Time and efficiency are key factors of customer service. If the client is dissatisfied with either of these, it significantly lowers the chances that s/he will…
The CustomerThink server, which specializes in customer service, brought…
Well-handled, efficient interaction with customers is essential in top-…
2014 is here and the New Year's resolution of every customer service…
On Valentine's Day 2007, a JetBlue aircraft remained frozen on the runway. …
From a purely statistical point of view, the chance of losing your customer…
Monitoring the performance of your call center employees is not just about…
Most companies want to know what their customers think. Therefore, they…
The Salesopedia server has recently published a list of six tips on how to…
Imagine that you are travelling to the same hotel for the fourth time this…
Every advice says that you are yourselves on social media, and therefore…
Customer service is a long-term dedication. The customer needs to feel that…
There are always several ways to say the same thing. It is the task of the…