Investing money and time in technology isn't the best way. The most important parts of contact centers are people. Neither generated voices nor reading from scripts…
Out-of-office reply: Don't forget your clients during the holiday You need to solve a problem quickly, so you call or e-mail the responsible…
Improve your sales tactics in seven easy steps The basis for success is the ability to sell products. The server…
Gaining new clients usually requires investing more money. Building long-…
How to win trust during a sales call The preparations you make prior to a sales call are not the only thing that…
Don't put off unpleasant phone calls Phone contact with your clients is an important part of your career. Server…
When we are starting out, we usually accept any and all clients. But after…
How can you achieve success in cold calling? <p">When cold calling is the first contact with your prospect, it can…
How to say "No" to a customer In sales, it is important to comply with your customer´s wishes, to be able…
Salespeople are interested only in themselves? Oh, come on! In an article on the sellingprof.com website Kendra Lee, a top U.S. sales…
Introverted salespeople Introverts do not live in complete isolation; they are, however, rather…
5 tips on how big companies can be more responsive to clients needs Understanding specific client needs is essential in any customer-company…
Five mistakes in phone sales When selling through phone, there is only one tool you can use to engage…
