5 ways to increase customer loyalty To gain the loyalty of customers today, you first need to develop a strong emotional connection with them. Learn five principles for creating a strong customer…
Optimize customer service costs with visual assistance Service organizations are constantly proposing innovative ways to reduce…
3 trends in customer care this year According to the NICE inContact Customer Experience (CX) Transformation…
How to help your sales team sell smarter and increase sales Sales professionals learn at the beginning of their careers that if they…
Work on your brand's reputation. Here are 3 tips on how to do it Your reputation is affected by many factors, including primary marketing…
Creativity and customer experience - the key to customer reintegration after the pandemic? New UK research suggests that the time has come to change our view of the…
12 best practices to increase the level of your client services (4/4) Customers expect companies to continuously improve the level and…
12 best practices to increase the level of your customer service (3/4) Customers expect companies to continuously improve the level and…
12 best practices to increase the level of your client services (2/4) Customers expect companies to continuously improve the level and…
12 best practices to increase the level of your client services (1/4) Customers demand an ever-improving level and availability of service. With…
6 ways COVID-19 changed omnichannel marketing The ability of organizations to successfully exploit marketing channels…
Three tips for dealing with clients in the transition to the "new normal" Very often you don't hear from clients what you have done well, but you…
Brian Tracy: How to be a successful distance trader The number of companies offering telework to employees has increased by…
