Customer service plays a key role in customer loyalty. In the worst possible scenario, it can even make a client leave you altogether. What things should you…
It is no coincidence that phone sales remains one of the top sales…
What is the key to building a long-lasting, loyal, large clientele? A good…
The saying “The customer is always right” is not always true. Some clients…
What is the key to building a big group of long-lasting, loyal clientele?…
Even in the era of LinkedIn, e-mails and other forms of communication,…
Customer service is the be-all and end-all of any successful business. And,…
Customer service requires people with a certain attitude. Though some…
One thing can be said in many different ways. And, when interacting with…
An apology from a company to a client is often necessary. If you as a…
Virtually any form of selling in itself involves telephone contact with…
There are too many unnecessary misunderstandings and negative situations in…
Getting customers to see your solution as the best on the market is…