The art of negotiation in three steps The art of negotiation is the cornerstone of business. If you talk to a prospect, there is usually a smaller or bigger interest on their part already. In addition to…
4 tips on not letting the prospect take control of a meeting There are many reasons why you, as the salesperson, should take control of…
Re-opening a closed lead? What to write in the e-mail Products develop, market situations keep changing and people change their…
How to sell B2B: Is it really so different from B2C? There are salespeople who specialise in B2B and those who specialise in…
4 secrets of great customer service Customer service keeps changing with clients' expectations and…
Some tips for getting better quality leads Many businesspeople focus on quantity rather than quality when it comes to…
How to close a deal if the prospect has an offer from the competition? In these times, clients have the support to be better informed than ever…
4 types of clients that you must know how to deal with in customer service Dealing with customers in customer service can sometimes be frustrating…
If you spend all your working time seeking new clients while at the same…
Five phases of a successful sales presentation A sales presentation is like a story or a fairytale: it must have a…
Unsure what to do about decreased sales? 5 tips for getting back on the road Sales is a tricky business: sometimes numbers can drop without any obvious…
7 steps towards persuading a prospect The work of a salesperson is to a large extent based on an ability to…
3 steps towards making your sales cycles faster A sales cycle is something like the life cycle of a prospect: at the…
