Advice for those who have blundered badly in customer service Mistakes happen. This is natural. However, it is also natural that such mistakes have corresponding consequences. When it comes to customer service, one mistake can…
E-mail communication is a crucial part of the sales process of many…
Eight tips on closing a deal from eight top salespeople How to surpass your competitors, how to hold a business meeting, how to…
"Send it to my e-mail." How should you react to this request? Many initial approaches to clients over the phone end up with the client…
Here are links to four TED talks that every salesperson should see and that…
5 tips for sales newbies Are you new to sales and just starting to look around? Do you still have…
There are numerous articles on handling an angry customer. They deal with…
The best method in the modern age? Going back to the roots of sales One of the paradoxes of the modern, technologically advanced age is that in…
4 fatal mistakes of B2B sales B2B sales is specific. Despite the fact that it shares features with B2C,…
“Networking” is connecting through face-to-face communication with…
If you want your presentation to be a success, include a story A story with a beginning, middle and end is an ideal format for doing…
A few tips for female entrepreneurs Though emancipation and gender equality have improved significantly in…
Growth in global advertising is mostly driven by social media, online video…
