Parenthood and customer service skills – what is the connection? One of the reporters of ClickZ came up with an interesting finding during a family vacation with his 4-year-old niece: Customers and small children have a lot in…
It has been said many times that it is easier to sell to existing customers…
How to deal with difficult clients Whether you are a sales person or a self-employed professional, you know…
How to deal with an angry customer Just one negative comment on the internet and your reputation can be…
4 types of online customer service Most companies today, sooner or later, begin to sell to customers…
