Marketing – HR news

Článek v rámci předplatného Introverted salespeople

Introverts do not live in complete isolation; they are, however, rather selective in their choice of partners and friends. Introverted people are, of course, still…

Článek v rámci předplatného 5 tips on how big companies can be more responsive to clients needs

Understanding specific client needs is essential in any customer-company…

Článek v rámci předplatného Achieve personalized B2B customer serivce

Customer service is a term that is primarily used in connection to…

Článek v rámci předplatného 9 tips on how to achieve customer satisfaction

Customer satisfaction is essential to the loyalty of your clientele. The…

Článek v rámci předplatného Customer service and clients' demands in numbers

Time and efficiency are key factors of customer service. If the client is…

Článek v rámci předplatného What do companies with excellent customer service do differently?

The CustomerThink server, which specializes in customer service, brought…

Článek v rámci předplatného Use chat and get loyal customers

Well-handled, efficient interaction with customers is essential in top-…

Článek v rámci předplatného 9 questions a customer service manager should ask him-/herself

2014 is here and the New Year's resolution of every customer service…

Crisis communication: 4 conditions for an effective apology

On Valentine's Day 2007, a JetBlue aircraft remained frozen on the runway. …

Článek v rámci předplatného How a first-time buyer is made into a loyal client

From a purely statistical point of view, the chance of losing your customer…

Článek v rámci předplatného How to throw your customer feedback away

Most companies want to know what their customers think. Therefore, they…

Článek v rámci předplatného 6 tips on how to achieve ideal customer service

The Salesopedia server has recently published a list of six tips on how to…

The ultimate CRM objective: to surprise and delight customers

Imagine that you are travelling to the same hotel for the fourth time this…

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