Marketing – HR news

Článek v rámci předplatného How can you tell if your customer service is not good enough? By these six signs

Is your system of customer care efficient? Are clients satisfied? It might be surprisingly difficult to answer these seemingly simple questions, as clients often…

Článek v rámci předplatného Five tips on how to increase the loyalty of your clients

In most cases, retaining a client is simpler, cheaper and less time-…

Článek v rámci předplatného Eight steps towards increasing customer loyalty through customer service

Customer care is the alpha and omega of client satisfaction. It starts with…

Článek v rámci předplatného No angry clients: How to provide customer service that will make your customers happy

An angry client who is screaming at a receptionist or at another company…

Článek v rámci předplatného Build a client-centric customer service in six steps

What is the ultimate goal of customer service? To create a corporate…

Článek v rámci předplatného More satisfied clients and employees: Not-so-obvious advantages of having excellent customer service

It is a well-known fact that customer service plays an important role in…

Článek v rámci předplatného Logic, emotions and empathy in customer service: Tips on how to improve your customer care

Customer service is largely defined by emotions. Clients call you not just…

Článek v rámci předplatného Tips on how to increase client satisfaction through customer service

The quality of customer service plays a crucial role in clients' overall…

Článek v rámci předplatného Three ways of increasing the loyalty of clients through customer service

It is increasingly difficult to keep current clientele in the…

Článek v rámci předplatného Do your clients have a lot of overdue payments? Five tips on what you can do about it

Most businesspeople are not responsible just for sales, but also for…

Článek v rámci předplatného Want satisfied clients? Three tips for quality customer service

There are many tips on what to do with an angry customer. If you follow the…

Článek v rámci předplatného Satisfaction questionnaires: A useful insight into the efficiency of your customer service

Continuous research regarding the satisfaction and experiences of the…

Článek v rámci předplatného How to make customer service great: Four basic rules you need to follow in customer care

Customer service keeps changing with the expectations and requirements of…

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