Is your system of customer care efficient? Are clients satisfied? It might be surprisingly difficult to answer these seemingly simple questions, as clients often…
In most cases, retaining a client is simpler, cheaper and less time-…
Customer care is the alpha and omega of client satisfaction. It starts with…
An angry client who is screaming at a receptionist or at another company…
What is the ultimate goal of customer service? To create a corporate…
It is a well-known fact that customer service plays an important role in…
Customer service is largely defined by emotions. Clients call you not just…
The quality of customer service plays a crucial role in clients' overall…
It is increasingly difficult to keep current clientele in the…
Most businesspeople are not responsible just for sales, but also for…
There are many tips on what to do with an angry customer. If you follow the…
Continuous research regarding the satisfaction and experiences of the…
Customer service keeps changing with the expectations and requirements of…