Four types of clients: What do they expect from customer service? Dealing with customers in customer service can sometimes be frustrating because it seems that every client is different and what methods work with some people don't…
How to create an effective system of customer care In some cases, it is necessary to go back to the basics. That is why we…
Five characteristics of top-notch customer service Customer service plays a key role in how customers and the public in…
Positive talking: Key to successful communication with a client The way you talk to a client and the communication style you use are two…
Do you want to have only satisfied customers? Four tips on how to achieve that Interaction between a businessperson and a client is based on trust and…
Five worst mistakes you can make in customer service Generally speaking, client satisfaction is in large part influenced by the…
Four characteristics of efficient customer service Customer care plays a key role in customer satisfaction and loyalty. It…
Four characteristics of customer care that will make your clients loyal Customer service plays a key role in how clients see the whole brand. This…
Basics of dealing with an angry customer From time to time, every salesperson or customer service representative…
6 tips on how to motivate customer service employees and have happy customers Engaging company employees that are in direct contact with clients is the…
Tips on how to get a loyal clientele What is the key to building a large, long-lasting, loyal clientele? A good…
When a customer gets angry: Three tips on handling the situation An angry client poses a big challenge for a customer service…
Five deadly sins of customer service Customer service plays a key role in customer loyalty. In the worst…
