Nobody's perfect and even customer service agents can make a small mistake from time to time. This is normal and every functioning company should have mechanisms for…
Five ways to improve your customer service immediately Customer care is one of the dominant factors in how clients evaluate…
Probably everyone knows the saying “the customer is always right”. In…
Five characteristics of customer service that ensure a loyal clientele Regarding competition in all types of business, and the fact that finding a…
Sometimes the best way to push through some changes in your customer…
Four phases of burnout: How to diagnose burnout syndrome in time Burnout syndrome affects all professions, but mostly those with high levels…
Do you wish to improve the efficiency of your system of customer care…
There are many ways to look at customer service. No matter whether you…
Guidelines to online chat with customers As modern technologies keep developing, it's only logical that an…
Advice for those who have blundered badly in customer service Mistakes happen. This is natural. However, it is also natural that such…
There are numerous articles on handling an angry customer. They deal with…
Ten inspiring quotes about customer service Customer service and its quality are increasingly important. Customers have…
5 tips on making your clients' lives easier Many companies think about how to best meet the demands of their clients…
