This is an eternal question in sales. The potential customer does not answer calls. Should we invest a little bit more of our valuable time? The answer is not easy.…
Introverts do not live in complete isolation; they are, however, rather…
Nicola Cook, MD of the Shortcuts consultancy company, dealing with …
"I have had other offers as well." "I would like to browse some more." "I…
"I am not interested" is a frequent objection that many salespeople do not…
Key accounts are not just ordinary customers. A truly professional B2B…
Every salesperson should be able to persuade individuals or groups of…
Gestures, movements, body postures or facial expressions: these indicators…
The first meeting with a client is by far the most important, but there is…
A needs analysis is the first and most important step towards a successful…
Today´s average customer differs from customers of not long ago: the fast-…
Too many salespeople assume that the more information they provide the…
A good salesperson must also be a good listener. The better you listen to…