In some cases, it is necessary to go back to the basics. That is why we will present the six most basic and most important tips on what customer service should be…
Customer service plays a key role in how customers and the public in…
The way you talk to a client and the communication style you use are two…
Interaction between a businessperson and a client is based on trust and…
Generally speaking, client satisfaction is in large part influenced by the…
Customer care plays a key role in customer satisfaction and loyalty. It…
It doesn't matter if you think of phone sales as a necessary evil or if you…
Customer service plays a key role in how clients see the whole brand. This…
From time to time, every salesperson or customer service representative…
Engaging company employees that are in direct contact with clients is the…
The introductory sentence of your phone conversation with a prospect is the…
What is the key to building a large, long-lasting, loyal clientele? A good…
An angry client poses a big challenge for a customer service…