Customer care plays a key role in customer satisfaction and loyalty. It makes communication between the company and its clients easier, and it helps the sales…
It doesn't matter if you think of phone sales as a necessary evil or if you…
Customer service plays a key role in how clients see the whole brand. This…
From time to time, every salesperson or customer service representative…
Engaging company employees that are in direct contact with clients is the…
The introductory sentence of your phone conversation with a prospect is the…
What is the key to building a large, long-lasting, loyal clientele? A good…
An angry client poses a big challenge for a customer service…
Telephone sales still has its place in business, and it can teach those who…
Why are scripts for call center agents important? The main reason is that…
Customer service plays a key role in customer loyalty. In the worst…
It is no coincidence that phone sales remains one of the top sales…
What is the key to building a long-lasting, loyal, large clientele? A good…