Three ways of increasing the loyalty of clients through customer service It is increasingly difficult to keep current clientele in the uncompromising competition fight that we witness in virtually all fields of sales and services.…
B2B sales over the phone: How to find motivation Using the telephone as a sales tool is a must for most business sectors.…
Do your clients have a lot of overdue payments? Five tips on what you can do about it Most businesspeople are not responsible just for sales, but also for…
Do you want to become a telesales ace? We have four tips for you Efficient telephone sales is a real art, but it is an art that can be…
Awkward silence: How to avoid it during a sales call „Dead air time“ refers to a situation in which the company representative…
Are you selling over the phone? Then avoid the following three worst opening phrases The first sentence of your phone conversation with a prospect is the most…
Want satisfied clients? Three tips for quality customer service There are many tips on what to do with an angry customer. If you follow the…
How can you make the right introduction to a sales call? Here are several tips It's a question that we hear so often, in various forms, in sales over the…
Satisfaction questionnaires: A useful insight into the efficiency of your customer service Continuous research regarding the satisfaction and experiences of the…
How to make customer service great: Four basic rules you need to follow in customer care Customer service keeps changing with the expectations and requirements of…
Four types of clients: What do they expect from customer service? Dealing with customers in customer service can sometimes be frustrating…
Do you want to boost motivation of call center employees? Here are seven tips The better the call centre manager is at taking care of the comfort,…
Four tips on how to overcome nervousness when calling prospects The telephone still plays a crucial role in sales, despite the fact that…
