Pro-active approach increases customer loyalty Relationships with customers can be enhanced by a firm's pro-active approach. Sometimes some of such "extra effort," when you anticipate customer needs, or provide…
How to manage work in a call center Working in a call center is very stressful. That is why British magazine…
Getting back lost customers Sometimes customers simply disappear. They do not complain, but simply live…
During uncertain times different rules apply for the acquisition and…
Products delivered. So what's next? Now it is the time to secure customer…
Parenthood and customer service skills – what is the connection? One of the reporters of ClickZ came up with an interesting finding during a…
It has been said many times that it is easier to sell to existing customers…
How to deal with difficult clients Whether you are a sales person or a self-employed professional, you know…
How to deal with an angry customer Just one negative comment on the internet and your reputation can be…
According to BusinessBrief.com, the time to call new customers based on…
4 types of online customer service Most companies today, sooner or later, begin to sell to customers…
