Use features of gaming in customer service It is already well-know that there is no direct correlation between financial costs spent on customer service and improved customer communication. Non financial …
Top reasons why customers are not loyal The aim of every company is to build a strong, loyal client base consisting…
The CustomerThink server presented the results of a survey taken by Sales…
New findings in behavioral economics Behavioral economics is a discipline that studies the influence of…
How to benefit from customers' complaints Even today, with social networks, online help-desks and webpages, many…
The server of the British magazine Business Matters published a list of…
Emotional perception of customers Certainly, every salesman acknowledges the fact that logical argumentation…
Tips for a chief customer officer The chief customer officer, or CCO, is a person whose task is to ensure…
The best 20 tips for telemarketers According to the Salesopedia server, the following twenty pieces of advice…
Do you think that a guaranteed recipe for successful marketing cannot work?…
Do you want to provide good customer sevice? Be decisive, it helps If you provide or sell a service, you probably have a need to explain…
How to overcome the fears of calling unknown people Cold calling is a term which is used in marketing for the practice of…
Customer service professions in the near future Customer service has been in a state of flux lately. Internet and…
